What is a Healthcare Advocate?
A healthcare advocate helps you navigate the healthcare system with clarity, compassion, and confidence - empowering you to make informed decisions about your health while knowing you are supported every step of the way.
The Three Pillars of Care
Guidance
Clarity in complexity.
We help patients and families make sense of medical language, test results, and care plans. Whether you're preparing for an appointment or facing a new diagnosis, we offer clear, compassionate explanations and help you ask the right questions — so you feel informed, confident, and in control.
Support
A steady presence when it matters most.
Whether you're in the hospital, at home, or facing a major transition, we provide emotional and practical support tailored to your needs. We help families stay connected, ease the stress of decision-making, and offer comfort through every step of the journey.
Advocacy
Your voice, amplified.
We stand beside you to ensure your concerns are heard, your choices are respected, and your care aligns with your values. From navigating insurance issues to coordinating between providers, I advocate fiercely and respectfully — so you’re never alone in the system.
No scripts, no cookie-cutter solutions—just the specific, human support you need to feel confident and heard. The RIGHT PROCESS for YOU!
Our Services
RIGHT Advocacy
R – Review: Conduct a comprehensive clinical record review as needed. I – Inform: Detail information that is pertinent to the need. G – Guide: Provide information to allow the client to make informed decisions. H – Highlight: Repeat the inform and guide steps as necessary. T – Timeline: Create and/or adjust timelines based on the complexity of the situation.
RIGHT Assessment
R – Resources: Evaluating family, financial, and community support. I – Independence: Assessing functional status and ADLs. G – Goals: Identifying 'What Matters' to YOU and your loved ones! H – Health: Reviewing medical flags, mentation, medication and risks. T – Transitions: Identifying 'tipping points' to determine the pace of care and changes.
RIGHT Plan
R – Research: Situation, background and assessment. I – Identify: Explore and recognize options, choices, goals and barriers. G – Guardrails: Defining and recognizing risks, barriers and boundaries. H – Harness: Connecting the here and now to an end result T – Tailor: Create a personalized care plan
Free 15‑Minute Introductory Consultation
Free 15‑Minute Introductory Consultation: A one‑time, no‑cost session designed to help you get started. Before the consultation, you’ll complete a brief health inquiry so your current needs are understood in advance. During the session, you’ll receive personalized recommendations for services. This quick, focused conversation offers clarity and direction—with no obligation.
Our Story, Our Purpose
Rachel Haynie, Chief Operating Nurse
Our story is simple: it’s rooted in a commitment to work for you. We realized that while technology should simplify healthcare, it often creates a wall of confusion—leaving individuals feeling overwhelmed, unheard, and disconnected from their own care.
From the time of Florence Nightingale, nurses have answered a call to serve that goes beyond the bedside. Need-A-Nurse was founded to extend that legacy of advocacy directly to you.
Our purpose is to prove that business can be a force for good. Every service we provide is a step toward empowering you to make informed, confident decisions. It is, after all, YOUR HEALTH, YOUR VOICE, and OUR CARE.
We invite you to join us in this movement—to finally feel supported, heard, and at home in your healthcare journey.
